Returns & Exchanges
We want you to love your Motel Rocks pieces, but if something isn't quite right, you can return your items within 30 days of delivery for a refund or exchange. Please ensure all items are unworn, unwashed, and still have their original tags attached.
Return Process
- 1.Register Your Return
Log in to our online returns portal using your order number and email address to select the items you wish to send back.
- 2.Choose Your Method
Select your preferred return shipping carrier and choose between a refund to your original payment method or an exchange for a different size.
- 3.Package Your Items
Carefully pack your items in their original packaging and attach the generated shipping label or QR code to the outside of the parcel.
- 4.Drop Off and Track
Take your package to the nearest drop-off point and keep your proof of postage until your refund has been fully processed by our team.
